and sales organization for the digital future.
development and retention.
across all channels.
dr. wolf communications, formerly Dr. Wolf Consulting!
We support our customers in all aspects of digital and mobile sales communication, cultivate new digital fields of business and enhance customer loyalty with innovative dialogue communication.
Our Range of Services
- Digital transformation
- Digital marketing platforms
- Dialogue communication
- CRM and CVM measures
- Multichannel sales
- Enhancing operational and process efficiency
- Interim management
- Teams for digital dialogue communication
- Outsourcing digital business areas
- Development of digital sales and marketing processes
- Managing programmes for customer acquisition, development and retention
- Managed service models
- Cultivating new areas of business
Our Business Areas
We devise campaigns to increase the sales of products and services in the B2B and B2C segments and in retail channels. Our focus is on sustainable success in digital dialogue communication and in cross- and up-selling, using the ideal customer approach by smart phone, tablet and PC.
We identify, evaluate and develop new fields of business for our customers. In this way, we help to shape the digital future of companies (digital transformation), developing efficient e- and m-commerce solutions while ensuring sustainable success through performance marketing.
Customer Value Management
Using Customer Value Management (CVM), we ensure a sustainable increase in customer value throughout all customer lifetime phases: bonus programmes, loyalty initiatives, cross- & up-selling as well as viral communication.
We assist our customers as they digitise their customer relations, sales processes and business workflows. To this end, we develop the right strategies, make human resources available, control implementation and coordinate realisation and marketing.
Our Goal: Best Results for Our Customers
And what can we do for you?
Your Contact Persons
About dr. wolf communications
Digital dialogue communication for customer acquisition, development and retention. That’s what our business has been about for more than 20 years. We have helped Germany’s leading telecommunications companies to set up CRM campaigns and customer value management, implementing thousands of communication campaigns for their customer base. We are pioneers when it comes to dialogue using SMS, MMS, mobile internet and apps. We have made it possible for many brands to become better acquainted with their consumers and enter into lasting dialogue with them. We have developed digitisation strategies and opened up new sales channels for companies in the consumer goods, tourism, retail and services sectors.
And now we would like to enter into dialogue with you and your customers. We are driven by innovation, curiosity and a desire to meet new business partners and cultivate new markets and business areas, as well as making existing business models fit for the digital future. You too can use digital communication to your competitive advantage!